Data Protection

FAQs

How is my data protected?

We use strict security measures to keep your data safe and confidential.

Do you share my information?

No, we never sell or share your personal data with unauthorized third parties.

What data do you collect?

We collect only necessary personal, corporate, and communication data for legitimate business purposes.

How often is policy updated?

Our data protection policy was last updated on January 25, 2025.

Which laws do you follow?

We comply with UAE data protection laws and international standards.

Can I request data deletion?

Yes, you can contact us anytime to request deletion or correction of your personal data.

Last Updated: January 25, 2025

At AJNIHA LLC-FZ, we are committed to protecting your privacy, safeguarding your digital information, and maintaining complete transparency in how your data is collected, used, stored, and deleted.
This policy outlines how we manage data across our website, applications, dashboards, and any services integrated with Instagram through Meta’s API.

Your privacy, trust, and security are our top priority.

1. Our Commitment to Data Privacy

We ensure that all personal and business information provided to us is handled with:

• Full confidentiality

• Clear purpose

• Strong security

• Complete respect for your rights

We do not, under any circumstances, sell or misuse your data.

2. Information We Collect

AJNIHA LLC-FZ may collect the following types of data:

A. Personal Information

• Name

• Email address

• Mobile number

• Company / Brand information

• PR, Media, or Project Details

B. Application / Instagram Data

When you connect your Instagram Business or Creator Account to any AJNIHA system:

• Instagram User ID

• Instagram Username

• Profile information

• Account statistics

• Post and media insights

• Permissions you grant through Meta OAuth Login

C. System & Technical Data

• IP address

• Browser details

• Device type

• Session data

• Security logs

D. Content Uploaded by You

• Text, documents, URLs

• Images or media

• Notes or project details

• Any content added by you inside our application

We collect only the information necessary to provide our services effectively.

3. How We Use Your Data

Your data is used ONLY to:

• Run PR, media, and content-driven activities

• Manage Instagram-linked services

• Authenticate your account securely

• Provide analytics and reporting

• Execute customer support

• Maintain service logs and project records

• Improve system security and performance

• Comply with legal obligations

We do not use your data for any unrelated advertising or third-party marketing.

4. Data Storage & Security

To protect your information, AJNIHA LLC-FZ uses:

• SSL/TLS encrypted servers

• Firewall protection

• Restricted access controls

• Encrypted token storage for Instagram login

• Secure third-party payment gateways

• Regular monitoring and audits

• ISO-standard security best practices

Only authorized staff can access client information, and all are covered under confidentiality agreements.

5. User Rights to Add, Manage & Delete Data

AJNIHA LLC-FZ believes in You Own Your Data.

You can:

• Add new data

• Update your information

• Modify project or profile details

• Connect or disconnect your Instagram at any time

• Permanently delete your data whenever you choose

All data added by you belongs to you, and you have complete control over it.

6. How Users Can Delete Their Own Data

You have full rights to delete your data from AJNIHA systems.

✔️ Option 1: Delete Data Inside the AJNIHA Application

Users can delete:

• Uploaded content

• Profile details

• Project information

• Linked data
  directly from their dashboard or settings section.

Once deleted, this data is permanently removed from our active servers.

7. How Users Can Delete Their Data by Deleting Their Instagram Access

A. Delete Your Data Through the AIO Application

To remove any of your accounts or data from AIO:

1. Open the AIO application

2. Go to the “Business” section

3. Search for the specific account you want to remove

4. Once your account appears, click on “Delete”

5. Your account and all data linked to it will be immediately and permanently deleted from the AIO system

This ensures full user control and instant data removal without needing support.

B. Delete Instagram-Linked Data by Removing Access

If your AIO account is connected to Instagram, deleting that connection will also delete all stored Instagram data.

Option 1 – Remove Instagram Access from AIO

• Go to Settings → Connected Accounts

• Select your Instagram account

• Click Remove / Delete Access

Once removed, the following are deleted:

• Instagram ID

• Insights & Analytics

• Tokens

• Stored profile data

• All Instagram-related information

Option 2 – Remove AIO Access from Instagram

You can also revoke AIO’s access directly in Instagram:

Instagram App → Settings → Security → Apps & Websites → Active → Remove AIO

Once removed, AIO immediately deletes all related data from its system.

If the user deletes their Instagram account

All associated Instagram data stored in AIO is automatically erased from our system.

8. Data Retention

We keep your data only for the period required to:

• Deliver active services

• Comply with legal regulations

• Maintain financial records

• Support reporting or dispute resolution

After this time, your data is permanently deleted from our active and backup systems.

9. Complete Data Deletion (Right to Erasure)

A user can request full deletion of:

• Their account

• Their Instagram data

• Project files

• Uploaded content

• Communication logs

• Account history

Upon receiving a verified request:

1. We verify the request for security

2. All data linked to the user is removed from active servers

3. Backups are purged in the next cleanup cycle

4. A confirmation email is issued

This ensures 100% irreversible deletion.

10. Data Breach Response

In the rare event of a breach:

• We immediately isolate affected systems

• Assess and contain the situation

• Notify affected users

• Report the incident if required

• Apply permanent fixes

• Maintain transparency throughout

11. Third-Party Integrations

Some services rely on trusted third-party providers:

• Meta (Instagram API)

• Payment Gateways

• Hosting Providers

• Analytics Tools

All partners follow strict privacy and security policies.

12. Updates to This Policy

We may update this policy as technology or regulations evolve. The latest version will always be available on our website with the updated “Last Updated” date.

13. Contact for Data, Privacy & Deletion Requests

For any privacy concerns, data deletion requests, or access queries:

📌 AJNIHA LLC-FZ
Meydan Grandstand, 6th Floor
Meydan Road, Nad Al Sheba
Dubai, U.A.E.

📞 +971 50 507 4111
📧 info@ajniha.online
🌐 www.ajniha.online

We ensure every request is handled securely, promptly, and transparently.

Terms & Conditions

Get in Touch

Questions about data protection? Reach out anytime, we’re here to help.

Phone

+971555123456

Email

support@ajniha.com